Dirigent.io Privacy Policy

Feb 2016

Dirigent.io (“Dirigent.io”) is committed to protecting the privacy of all individuals who visit Dirigent.io’s website located at http://dirigent.io, which includes all subdomains, present and future (“Website”) and use the Dirigent.io Services and Downloadable Products.

This Privacy Policy explains what information Dirigent.io collect about you and why, what we do with that information, how we share it, and how we handle the content you place in our products and services.

Scope of Privacy Policy

This Privacy Policy applies to the information that we obtain through your use of "Dirigent.io Services" via a "Device" or when you otherwise interact with Dirigent.io.

Unless otherwise stated, our Cloud and Downloadable Products are treated the same for the purposes of this document.

By registering for or using Dirigent.io Services you are agreeing to the terms of this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version.

This Privacy Policy should be read in conjunction with Dirigent.io Terms of Service and any additional applicable terms brought to your attention when you access or use the Dirigent.io Services.


Dirigent.io Services include our Dirigent.io's Web site, Dirigent.io’s "Cloud" hosted solutions and Downloadable Dirigent.io software ("Downloadable Products") but does not include any third party products or services that you may choose to integrate with Dirigent.io Products or Services. You should always review the policies of third party products and services to make sure you are comfortable with the ways in which they collect and use your information.

A "Device" is any computer used to access the Dirigent.io Services, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.

Content: any information or data that you upload, submit, post, create, transmit, store or display in Dirigent.io Service.

Information: all of the different forms of data, content, and information collected by us as described in this Privacy Policy.

Personal Information: information that may be used to readily identify or contact you as an individual person, such as: name, address, email address, or phone number.

Changes to this Privacy Policy

We reserve the right, at any time, to modify or replace the Privacy Policy. If we make any changes, we will notify you by revising the "Last Updated" date at the top of this Privacy Policy and, in some cases, where appropriate we may provide you with additional notice, such as adding a statement to the login (Sign In) screen or sending you an email notification. Please check the Privacy Policy periodically for changes and we encourage you to review our Privacy Policy whenever you use Dirigent.io Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this Privacy Policy, you will need to stop using Dirigent.io Services and deactivate your account(s). Your use of the Services following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.

Information Collected

Account and Profile Information: We collect information about you and your company as you register for an account, create or modify your profile, make purchases through, use, access, or interact with Dirigent.io Services, including but not limited to when you upload, download, collaborate on or share Content. Information we collect includes but is not limited to your name, username, address, email address, phone number, job title, or credit card details. You may provide this information directly when you enter it in Dirigent.io cloud or downloadable software, or in some cases another user, such as a system administrator or workspace owner, creating an account on your behalf may provide. If you are providing information, including Personal Information about someone else, you confirm that you have the authority to act for them and to consent to the collection and use of their Personal Information as described in this Privacy Policy.

Content: We collect and store Content that you create, input, submit, post, upload, transmit, store or display in the process of using our Cloud services or web site. Such Content includes any Personal Information or other sensitive information that you choose to include.

Other submissions: We collect other data that you submit to our web site or as you participate in any interactive features of the Dirigent.io Services, participate in a survey, promotion, event, request customer support, communicate with us via third party social media sites, for marketing purposes or otherwise communicate with us. Information regarding a problem you are experiencing with an Dirigent.io product could be submitted to our Support Services or posted in our public forums. Any information, including Personal Information, that you submit to our web site could be visible to the public unless submitted to a secure area in the Website.

Web Logs: As is true with most web site and services delivered over the Internet, we gather certain information and store it in log files when you interact with our web site and Cloud services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your Devices and system configuration information. In the case of our Cloud services, we include in our log files the URLs you accessed, usernames as well as elements of Content as necessary for the Cloud Product to perform the requested operations.

Analytics Information: We collect analytics information when you use our web site and Cloud services to help us improve our Products and Services. As of the date this policy went into effect, we use Google Analytics as an analytics provider. To learn more about the privacy policy of Google Analytics, refer to Google's Policies and Principles. Use the Google Analytics Opt-out Browser Add-on to prevent to analytics information from being sent to Google Analytics. Analytics information also consists of data we collect as a result of running queries against Content across our user base for the purposes of generating Usage Data. "Usage Data" is aggregated data about a group or category of services, features or users that does not contain Personal Information.

Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies that we save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize Dirigent.io Services and your experience; to allow you to access and use the web site or Cloud services without re-entering your username or password; and to count visits and understand which areas and features of the web site and Cloud services are most popular. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from web site you visit. If you do not accept cookies, however, you may not be able to use all aspects of our web site or Cloud services. We also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our web site or Cloud services or in emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

Use of Information Collected

We use the information we collect about you for a variety of purposes, including to:
- provide, operate, maintain, improve, and promote Dirigent.io Services;
- enable you to access and use Dirigent.io Services, including uploading, downloading, collaborating on and sharing Content;
- process and complete payment transactions, and send you related information, including purchase confirmations and invoices;
- communicate with you, including responding to your comments, questions, and requests; providing customer service and support; providing you with information about services, features, surveys, newsletters, offers, promotions, events; providing other news or information about us and our select partners; and sending you technical notices, updates, security alerts, and support and administrative messages;
- process and deliver contest or sweepstakes entries and rewards;
- monitor and analyze trends, usage, and activities in connection with Dirigent.io Services and for marketing or advertising purposes;
- investigate and prevent fraudulent transactions, unauthorized access to Dirigent.io Services, and other illegal activities;
- personalize Dirigent.io Services, including by providing content, features, or advertisements that match your interests and preferences;
- enable you to communicate, collaborate, and share Content with users you designate; and - for other purposes about which we notify you.

We will not use your Personal Information that might appear in our Web or Analytics Logs for any purpose.

We may compile and use aggregate analytics information in our Cloud and Downloadable Products to understand how our products are being configured and used, how they can be improved for the benefit of all of our users, and to develop new products and services.

Sharing of Information Collected

We will not share or disclose any of your Personal Information or Content with third parties except as described in this policy. We do not sell your Personal Information or Content.

When you use Dirigent.io Services, Content you provide will be displayed back to you.We urge you to consider the sensitivity of any data you create using Dirigent.io or make public.

By using Dirigent.io, you may create Content and grant permission to other Dirigent.io users to access it for the purposes of collaboration. Some of the collaboration features of Dirigent.io Services may display some of your profile information, including Personal Information included in your profile, to users with whom you have shared your Content. Where this information is sensitive, we urge you to use the various security and privacy features of the Dirigent.io Services to limit those who can access such information.

You should be aware that the administrator of your instance of Dirigent.io Downloadable product may be able to:
- access information in and about your Dirigent.io account;
- disclose, restrict, or access information that you have provided or that is made available to you when using your Dirigent.io account, including your Content; and
- control how your Dirigent.io account may be accessed or deactivate.

Dirigent.io web site offer publicly accessible community services such as forums, bug trackers, blogs and wikis. You should be aware that any Content you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you deactivate your account.

We work with third party service providers to provide website, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us. These third parties may have access to or process your Information as part of providing those services for us.

You may choose to make use of third party applications in conjunction with Dirigent.io Services. Third party applications are software written by third parties to which you grant access privileges to your Content, which may include your Personal Information. When access is granted, your Content is shared with the third party. Third party application policies and procedures are not controlled by Dirigent.io Services even though the third party application may be available through Dirigent.io Services. Third party applications who have been granted access to your Content through remote scripts or Dirigent.io components could use this data to contact you and market services to you, and could share your data with other third parties. This Privacy Policy does not cover the collection or use of your data by third party applications, and we urge you to consider the privacy policies governing third party applications.

When you visit Dirigent.io’s web site, third parties such as our advertising partners and analytics providers use cookies, web beacons, and other technologies to collect information about your online activities over time and across different websites or online services. When you use our Cloud services, we allow our analytics provider to collect the information described above under the heading Analytics Information from Website and Cloud services. Our analytics provider may collect information about your activities over time and across different online services.

We may disclose your Information, including your Personal Information to a third party:
(a) to enforce our agreements, policies and terms of service
(b) to protect the security or integrity of Dirigent.io's Products and Services
(c) to protect Dirigent.io, our customers or the public from harm or illegal activities
(d) if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
(e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
(f) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, or
(g) when we have your consent to do so.

We do not share Personal Information about you with third parties for their marketing purposes without your permission.

Data Storage, Transfer and Security

Dirigent.io hosts data with hosting service providers in Europe. The servers on which Personal Information is stored are kept in a controlled environment. While we take reasonable efforts to guard your Personal Information, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any passively-collected Personal Information you choose to store in web site or Cloud services are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.

Where data is transferred over the Internet as part of a web site or Cloud Product, the data is encrypted using industry standard SSL (HTTPS).

Business process definition data and information used for interaction with third party applications are in encrypted form using industry standards.

Where Downloadable Products are used, responsibility of securing access to the data you store in the Downloadable Products rests with you and not Dirigent.io. We strongly recommend that administrators of Downloadable Products configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage used to hold data.

Your Choices

We provide you certain controls and choices regarding our collection, use and sharing of your information. In accordance with local law, your controls and choices may include:

- You may correct, update and deactivate your registration account
- You may change your choices for subscriptions, newsletters and alerts
- You may choose whether to receive from us offers and promotions for our Products and Services, or products and services that we think may be of interest to you

Please be aware that, if you do not allow us to collect Personal Information from you, we may not be able to deliver certain services and products to you. If you have questions regarding the specific Personal Information about you that we process or retain, please contact us.

Accessing and Updating Your Information

You can access and amend some of the information we keep about you through your account settings.

Compliance with Privacy Laws and Regulations

You agree not to use the Dirigent.io Services in a manner that would violate laws protecting an individual’s privacy rights, health or financial data.

Our Policy Towards Children

Dirigent.io Services are not directed to individuals under 13. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information. We strongly recommend that children between 13 and 18 ask their parents before sending any private information. If you become aware that a child has provided us with Personal Information, please contact our Support Services.

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