FAQ

How do I get started with Dirigent.io?

Users can be up and running in a few minutes. Just register and go to your workspace where you can invite your colleagues to join you in creating applications. Dirigent.io has a generous free plan which allows you to explore and use the best of its features.

Is the free plan really free?

Yes, you can try and use Dirigent.io for free for 3 weeks on our cloud server.

How do I purchase Dirigent.io?

Once you decide for a specific plan, please contact us and we’ll assist you in the purchase process, first by signing a contract, followed by issuing an invoice and that’s it.

What’s the difference between monthly and annual subscription?

Monthly subscription is paid on a monthly basis with 20% more cost than in case of the annual subscription.

How can I upgrade from Starter to Advanced or Enterprise?

Just give us a call or send us an email and we’ll assist you in the upgrade process, we’ll do the most of the work, so you don’t have to worry.

What does one or three months of support include?

One month of support includes 10 hours of support and development work provided by Dirigent expert team, which you may use complimentary in the first month of using Dirigent.io services. With 3-month support you are entitled to use 10 hours each of the first 3 months of using the platform, for consulting, assistance with flows and the related services.

Can you provide assistance in creating a customized workflow?

Yes, definitely, we can make a mutual agreement upon reviewing your business requirements and establish rates and project estimations for each request arriving from your side. Dirigent.io would engage one of its experts, developers and quality assurance engineers to help you automate your business.

What is a workspace?

Workspaces represent logical segments divided by departments, hierarchy or any other structure within a company. A workspace is where you can find all your applications, forms, documents, reports, etc. Your workspace is tied to the workspace license based on the plan you choose. You can have multiple workspaces, each one with a different name.

Can I export process from Dirigent.io?

You can always adjust, save as, export or import applications and processes based on your business needs. Process design can be exported in JSON and XML format.

Why do I need to setup my own email server configuration in Dirigent.io?

We do not provide email services out of the box to prevent spam and being blacklisted by email providers. You can easily setup an email connector for your workspace and use it in your business processes.