FAQ

How do I get started with Dirigent.io?

Users can be up and running in a few minutes. Just register and go to your workspace where you can invite your colleagues to join you in creating applications. Dirigent.io has a generous free plan which allows you to explore and use the best of its features.

What is a Workspace?

Workspaces represent logical segments devided by departments, hierarchy or any other structure within a company. A Worspace is where you can find all your applications, forms, documents, reports, etc. Your workspace is tied to the workspace license based on the plan you choose. You can have multiple workspaces, each one with a different name.

How do I add and remove workspace users?

Once you register as a user, you became a workspace administrator where you can invite other users to join. After the invitation is sent, new users can login and set up their passwords. Removing users is also performed by workspace administrators. Simply go to the users, find and select particular user that you wish to remove.

Is the free plan really free?

Yes, you can try and use Dirigent.io for free for thirty days with the cloud option, or download the self-hosted free plan with no time limitations. Use it in your everyday business. No credit cards and no obligations. If you decide to make the purchase you can have all your data available and simply continue where you left off.

How does payment work?

Cloud plan

  1. Log into your Dirigent.io free account
  2. Go to Profile page and create new workspace
  3. Click the button to download Licence Request in Workspaces table
  4. Go to the MyDirigent.io portal and create an account or log in
  5. Go to the Reguests page and upload the Licence Request
  6. Contact us to request a quote
  7. When you receive the invoice perform payment
  8. If the payment is successful, you will receive a confirmation email, and your licence will be generated
  9. Go back to the MyDirigent.io portal and download your licence on Licences page
  10. Go to Profile page and of your Dirigent.io account and upload the Licence for the Workspace you just obtained the licence for

Self-hosted plan

  1. Log into your Dirigent.io account
  2. Go to System > Licence and give name and contact email for Licence Request
  3. Click the button to download Licence Request
  4. Go to the MyDirigent.io portal and create an account or log in
  5. Go to the Reguests page and upload the Licence Request*
  6. Contact us to request a quote
  7. When you receive the invoice perform payment
  8. If the payment is successful, you will receive a confirmation email, and your licence will be generated
  9. Go back to the MyDirigent.io portal and download your licence on Licences page
  10. Go to your Dirigent.io account, System > Licence page and upload the Licence for the Server you just obtained the licence for

*If you wish free self-hosted licence skip steps 6, 7 and 8.

Can I try Dirigent.io on my own server?

Aboslutely! Try it for up to five users for free.

Can I use process examples and templates?

We provide free process application examples meant for all users to get them up and running fast.

Can I export process from Dirigent.io?

You can always adjust, save as, export or import applications and processes based on your business needs. Process design can be exported in JSON and XML format.

Will my data be safe and private?

Dirigent.io is a robust and secure platform where all communication is encrypted. We encrypt all your sensitive data in the database, because we're devoted to keeping your data safe and private. If you need to run the software on your server and environment, we recommend the self-hosted plan.

Why do I need to setup my own email server configuration in Dirigent.io?

We do not provide email services out of the box to prevent spam and being blacklisted by email providers. You can easily setup an email connector for your workspace and use it in your business processes.

How to install Dirigent.io on your server?

Along with technical requirements, a prerequisite is to install JDK 8 (Oracle or OpenJDK) and PostgreSQL 9.4 (or newer). For Linux distibutions the installation is automated, which means to extract the dirigent-install archive to the temp directory and run the install script. For other operating systems the following must be done:

  1. Extract the dirigent-install archive to the temp directory.
  2. Import the empty dirigent database.
  3. Extract files from the apps.tar.gz archive into the application directory
  4. Edit the yml configuration file and set the required values (database url, database user, password, application listening port).
  5. Edit startDirigent.sh and stopDirigent.sh files and fix paths and file names.